ryco.io

September 2026

What Do You Do When You Don't Know What to Do?

What do students do when there’s no obvious answer? Explore how learning to think, ask questions, use AI, and try again can prepare students for an ever-changing world.

What Do You Do When You Don't Know What to Do?

 

Think about the last time you had to learn something nobody had taught you before.

Maybe it was a new program at work. A phone setting you couldn't find. Something around the house that suddenly stopped working.

You probably didn't think, I'm practicing lifelong learning.

You probably thought:

Okay... how do I figure this out?

So you searched. You watched a video. You asked someone. You tried something, it didn't work, and you tried again.

Eventually, you figured it out.

We do this all the time without really thinking about it. We learn because life keeps handing us things we haven't seen before.

And that's what makes me wonder about school.

Are we giving students enough chances to practice what to do when nobody gives them the next step?

 

 

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School Gives Us Problems. Life Gives Us Situations.

School is really good at giving us problems to solve.

Here is the information.
Here is the question.
Use what you know and find the answer.

That's important. Students need those foundations.

But real life isn't always that neat.

Sometimes you don't even know what the problem is yet. You just know something isn't working.

Maybe you're learning a new piece of software at work. Maybe you're trying to fix something you've never fixed before. Maybe you're faced with a decision and aren't even sure what information you need.

The first step isn't solving the problem.

It's figuring out where to start.

We can't possibly teach students everything they'll ever need to know. Technology will change. Jobs will change. Tools will change. Some of the problems they'll face probably haven't even been invented yet.

But we can help them become more comfortable with the feeling of I don't know.

Not by making that feeling disappear immediately, but by giving them experience figuring out what comes next.

That's what learning how to learn really means.

 

Sometimes “I Can't” Really Means “I Don't Know How Yet”

We've all had that moment.

I can't do this.

Sometimes that's true. Some things really are difficult.

But sometimes what we really mean is:

I don't know how to do this yet.

And figuring out the difference matters.

Because the answer isn't always to simply try harder.

Sometimes you need more information. Sometimes the approach you're using isn't working. Sometimes you need to ask someone for help. Sometimes you need to step away and come back with a different idea.

Knowing what to do when your first attempt doesn't work is part of learning, too.

And honestly, that's a skill adults are still practicing ourselves.

 

Then AI Changes the Game

Now we have AI sitting right there whenever we get stuck.

Need an explanation? Ask.

Don't understand the explanation? Ask again.

Need an example? Get one.

That's pretty amazing.

But we've probably all seen the temptation, too.

You get stuck. You ask for the answer. You copy it. Done.

We've all done some version of that. It's human. Sometimes you just want to be finished with the thing.

The important part is what happens next.

A student can use AI to avoid thinking, or use it to help them think.

They can ask for the answer and move on.

Or they can say, I still don't get it. Can you explain it another way?

They can ask for an example, try a similar problem themselves, or check whether the answer actually makes sense.

Both students got information.

But they didn't really learn in the same way.

The difference isn't access to information.

It's knowing what to do with it.

And as getting an answer becomes easier, that part may matter more than ever.

 

Helping Doesn't Always Mean Giving the Answer

This applies to adults, too.

When a child is struggling, it's natural to want to jump in.

We've all done it.

Here, let me show you.

Sometimes that's exactly what they need.

But sometimes the most helpful thing we can do is give them a little room to think.

Instead of solving the problem for them, we might ask what they've tried. Or what they think might work next.

Not because we want them to struggle alone.

Because we want them to experience that small moment when they realize:

Oh. I can figure this out.

That feeling is worth something.

 

So How Do We Teach Students to Learn How to Learn?

The good news is that we don't need another subject on the school schedule called Learning How to Learn.

We can practice it in the moments that are already happening.

When a student gets stuck, we can pause before giving them the answer.

Instead of saying, “Here's what you need to do,” we might ask:

“What have you tried so far?”

“What do you know?”

“What don't you know yet?”

“What could you try next?”

Those questions shift the student from waiting for an answer to thinking about how to find one.

We can also give students room to try, get something wrong, and try again.

A dead end isn't necessarily failure. Sometimes it's useful information. It tells you that one approach didn't work.

And when students use AI, search engines, or other tools, we can teach them to ask better questions instead of simply asking for answers.

What if they asked:

“Can you explain this another way?”

“Why does this answer make sense?”

“Can you give me an example so I can try one myself?”

“What should I check to make sure this is correct?”

These small habits teach something bigger than how to complete one assignment.

They teach students how to approach something unfamiliar.

How to find what they're missing.

How to ask for help.

How to recognize when something isn't working.

And how to keep going when the first answer isn't the right one.

 

When the Instructions Run Out

We don't know exactly what today's students will be doing twenty years from now.

We don't know which tools they'll use, which jobs will exist, or what new problems they'll have to solve.

And maybe that's okay.

Because education can't prepare them by giving them an answer for everything.

At some point, the instructions will run out.

There won't be a worksheet.
There won't be four answer choices.
There may not even be someone standing nearby who knows exactly what to do.

There will just be a person looking at something unfamiliar and thinking:

I have no idea where to start.

And maybe that's the moment we've been preparing them for all along.

Not to know everything.

Not to always get it right.

But to know that they can stop, look around, figure out what they're missing, try something, ask for help, and try again.

Because maybe one of the most valuable things we can teach a student isn't how to find the right answer.

Maybe it's knowing what to do when the answer isn't obvious.

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